Car Servicing – don’t get taken for a ride.
You do have a choice when it comes to the service and maintenance of your car and you could probably save a lot of money.
A recent article published by Choice Magazine found that you're legally entitled to shop around for the best servicing deal without voiding your manufacturer's warranty.
The article reviews and tests the validity of Car Warranties especially in regards to Capped Price Servicing, Log Book Stamps, use of Genuine Parts and Consumer Law.
Are you paying too much for your car repairs?
You may have been told otherwise but you can take your car to the repairer of your choice - and it will have no effect on your warranty. And, you may in fact, pay less - a lot less!
A recent survey commissioned by the NRMA* indicates that car dealerships charge between $90 and $110 more for a service than independent repairers. Similarly, IBISWorld* reports that smaller and chain operators typically charge between $100 and $200 for a full service, while service centres of dealerships can charge up to $1,000.
Factors which contribute to choice of repairer:
- Price of the service/ Fixed Price Service (Commonwealth Consumer Affairs Advisory Council (CCAAC) has found that independent repairers, on the whole, appear to charge lower prices for repairs than car dealerships)
- Quality of the service (CCAAC has found that dealerships often advertise their services as being of a superior quality to independent repairers)
- Warranty (Manufacturers and dealerships will have you believe that if you don't return to the place where you purchased your vehicle then this will have an affect on your car's warranty)
This is not true
As a consumer and vehicle owner, you have the right to have your car serviced by whomever you choose, without voiding the seller’s statutory warranty obligations. So you can get your car serviced by someone other than the business that sold the car without voiding the car’s warranty.
If you are in any doubt, check out the facts by downloading our fact sheet.
Better, smarter and cheaper – then why wouldn’t you do it
Increasing sophistication of technology in cars has increased the need for repairers to invest in more tools and equipment.
The A Grade Automotive Network
The A Grade Automotive Network (AGAN) is a network of independent automotive businesses that are dedicated to providing a better quality experience across all aspects of vehicle maintenance and repairs.
Certified A Grade
We are VACC Certified A Grade. We meet certified requirements in customer service, training and equipment standards and consider ourselves to be the best in our fields.
Car owners will generally switch to independent repairers when the warranty on a vehicle has expired, or, they no longer believe that they are getting the best for their vehicle. That may be the case right now so why not experience the difference and get a quote from your local A Grade business.
*Ccaac.gov.au Final Report on Sharing of Repair Information In the Automotive Industry, 27 November 2012
* Motor Vehicle Engine and Parts Repair and Maintenance in Australia February 2016