A GRADE AUTOMOTIVE NETWORK NEWSLETTER #1

A GRADE AUTOMOTIVE NETWORK NEWSLETTER #1

Author: SuperUser Account/Tuesday, March 01, 2016/Categories: News

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The A Grade Automotive Network (AGAN) is an initiative of the Victorian Automobile Chamber of Commerce (VACC). It is a coming together of VACC members who wish to publicly demonstrate their ability to deliver a higher level of service through meeting and maintaining the requirements of the program.

AGAN is a network of independent automotive business that are committed to providing the customer a better quality experience across all stages of motor vehicle ownership.

All participants are contractually bound and VACC certified to meet customer service, training and equipment standards as well as best business practice. Annual auditing ensures that all AGAN participants continue to maintain these requirements.

The AGAN is committed to raising the standards in the automotive industry and exceeding customer expectations.

A Grade Automotive Network at the Australian Motoring Festival

The A Grade Automotive Network (AGAN) hosted a stand at the Australian Motoring Festival which was held from 26 – 29 March 2015.

Located in the Retail Hub, we received strong feedback from consumers regarding the program and the advantages of using an AGAN participating business. The A Grade Automotive Network ran a competition for consumers to win numerous $150 or $1,000 Service/Repair Vouchers redeemable at any participating A Grade Automotive Network businesses. The $1,000 vouchers were personally delivered to 3 very excited customers. In total, 12 winners will now have the opportunity to experience the professionalism of an A Grade Automotive Network participant.

We also participated in the VIP Kids Passport competition and supplied a Carrera slot car set featuring a Ferrari La Ferrari and Porsche 918 as the prize. The lucky winner was Sasha Webb from Glen Iris. Congratulations Sasha!

With 25,000 visitors at the AMF over the 4 days, this was a very successful event.

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